Reinventing Hospitality Technology for the Modern Era
For decades, hoteliers have been held hostage by archaic, on-premise software systems. Separate vendors for reservation charts, restaurant POS terminals, third-party channel managers, biometric timeclocks, and accounting led to endless finger-pointing, sync errors, and astronomical licensing fees.
Dekonara was founded by hospitality operators and software architects with a clear mission: build a fast, intuitive, and unified cloud operating system that anyone can master in minutes. Today, over 500 boutique hotels, luxury resorts, and hotel chains rely on our platform every day.
Engineered with Passion for Hoteliers
The core values that guide our product engineering and customer support.
Instant Setup & Zero IT Friction
Our 5-step automated onboarding wizard configures your property, room categories, check-in policies, and dining outlets in under 2 minutes with zero IT consulting fees.
Bank-Grade Data Security
PCI DSS Level 1 compliant gateway with 256-bit SSL encryption. All tenant databases are strictly isolated and backed up automatically every 24 hours with geo-redundancy.
24/7/365 Hospitality Concierge
Hotels never sleep, and neither do we. Our hospitality specialists and channel engineers are available around the clock via live chat, phone, and direct ticketing.
5 Years of Relentless Hospitality Innovation
From a simple cloud tape chart to an enterprise hotel operating system.
Cloud PMS Inception
Built by boutique hotel owners frustrated with slow on-premise servers. Launched visual room grid and instant walk-in check-ins.
2-Way OTA Channel Sync
Engineered direct 2-way sub-second XML/JSON API integrations with Booking.com, Expedia, and Agoda, eliminating overbookings.
Touch POS & Cleaner Screen
Released restaurant touch POS with room folio billing, digital KDS screens, and smartphone checklists for housekeeping staff.
Biometric HRMS & Payroll
Connected LAN biometric fingerprint timeclocks to automated shift rostering, statutory tax slabs, and custom payslip designers.
Dynamic Yield Pricing & ERP
Introduced occupancy-driven surge pricing rules, double-entry financial accounting, and automated midnight night audits.
500+ Properties & Multi-Cloud
Now powering hundreds of properties across 50+ countries with sub-50ms latency and 99.98% cloud uptime guarantee.
Enterprise Multi-Region Cloud Infrastructure
Your hotel operations cannot afford unexpected downtime. Grand Horizon is hosted across high-availability cloud data centers in North America, Europe, and Asia-Pacific.
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Sub-50ms Global Edge Latency:Optimized CDN distribution ensures snappy page loads for front desk agents and mobile cleaners.
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Automated Daily Backups:Point-in-time recovery with daily encrypted geo-redundant database backups.
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Multi-Tenant Data Isolation:Tenant data is strictly separated, preventing unauthorized cross-property data access.